What really set Mike Bratton apart from the others is his ability to communicate. From the very beginning, I was comfortable with him and confident in his abilities. He helped me through the choices...providing examples and even took me out to two pools he had done…that really helped a lot. We added a split rock waterfall and some copper fire bowl elements with a spill-out feature. Together with the new plaster, coping and decking, these elements really made the visual impact we were looking for! Mike's gift for communication continued throughout construction. He always made sure the crews were on the same page as us, and from timelines to next steps to where we were in the project, we never felt in the dark.Kevin Williams, http://upclosemagazine.com/latest-posts/create-your-outdoor-space-with-confidence/
What really separated Mike from the rest was his ability to explain the beam repair to us. He addressed our concerns, explained to us exactly what was happening, and provided us a detailed action plan on how it would be fixed. We felt very comfortable going forward with the work after talking to Mike!
The work was excellent, and Mike's team is very impressive. Everyone was wonderful and professional...so nice and polite, and they kept the work area clean. Plus -even with all the rain - the work was done in under two weeks. That beam was worrisome for us...that they could get it fixed so quickly was such a relief. And the new upgrades to the pool are just beautiful!Shirley Morris, http://upclosemagazine.com/latest-posts/fast-professional-and-beautiful/
I couldn't believe the estimate! A friend had a very similar situation and paid nearly twice what Bratton Pools quoted me. We signed on to do the work and I couldn't be happier. We only had one glitch...the weather. But Mike and his crews prevailed in spite of all the rain. I know good work when I see it, and their work is excellent. The pool business certainly has its share of rip-off companies, but you can just tell Bratton is a top quality company that stands by their work. I would absolutely recommend them to anyone…I wish they had been in business when I put in our pool!Richmond Area Homeowner, http://upclosemagazine.com/latest-posts/a-pool-company-you-can-trust/
We just love, love, love our pool! It's been several years now and we still consider it one of the best decisions we ever made! It's like having another giant room outside. Our extended neighborhood family - including Mike and Kryshon's kids - come over to swim all the time. I would absolutely recommend Mike and his crews. They did a fabulous job both building our pool and educating us about its upkeep.Joy Tilton, http://upclosemagazine.com/latest-posts/a-giant-room-in-your-backyard/